Meet Scotty

What Scotty can help you with

Scotty draws on WannaWhisky’s full knowledge base, which includes active listings, policies, informational guides, magazine articles, and a broad understanding of whisky in general, to give you relevant, well-informed answers.

Finding whisky

Describe what you’re looking for and Scotty will search available listings on your behalf. You can filter by taste profile, region, distillery, price range, or any combination. If you’re unsure where to start, Scotty can suggest bottles based on your preferences and budget.

Whisky knowledge

Scotty can answer questions about distilleries, production methods, regional characteristics, tasting notes, bottle provenance, and more. Think of it as having a well-read whisky enthusiast available at any time — one who can point you to relevant articles and resources on the platform when a topic goes deeper.

Selling support

If you’re listing a bottle for sale, Scotty can help with pricing guidance, condition descriptions, and creating accurate listing details. Scotty can also walk you through the listing process step by step if it’s your first time selling.

Platform guidance

Questions about how WannaWhisky works? Scotty is familiar with our policies, fee structures, verification process, shipping guidelines, dispute resolution, and everything else documented on the platform. Rather than searching through pages, you can simply ask.

How Scotty works

Scotty is an AI agent built specifically for WannaWhisky. It’s connected to our listings database, knowledge base, and informational content, which means its answers reflect what’s actually available and documented on the platform.

A few things worth knowing:

• Scoped to WannaWhisky: Scotty is designed to help you within the WannaWhisky ecosystem. It draws on external whisky knowledge when relevant, but its focus is on what we offer and what’s available here.
• Not a decision-maker: Scotty provides information, suggestions, and guidance, but decisions about purchases, pricing, and transactions are always yours. Price suggestions are estimates, not appraisals.
• Continuously improving: we regularly refine Scotty’s knowledge and behaviour based on the questions people ask and the feedback we receive.

Things you can ask

Not sure where to start? Here are some examples:

• “I’m looking for a peated Islay whisky under €100.”
• “What’s a fair price for a Macallan 18 Sherry Oak 2023 release?”
• “Help me write a listing description for my Springbank 15.”
• “What’s the difference between cask strength and standard bottlings?”
• “How does Buyer Protection work?”
• “I received a bottle that doesn’t match the listing. What should I do?”
• “Can you recommend something similar to Highland Park 12?”

If Scotty doesn’t know the answer, it will tell you, and point you to the right place or person who can help.

Privacy and data

Scotty is provided by our technology partner Artific. Conversations with Scotty are processed in accordance with our Privacy Policy and Artific’s Privacy Policy. Scotty does not have access to your payment details, identity documents, or other sensitive account information managed by Stripe.

For full details on how we handle your data, see our Privacy Policy and Cookie Policy.

Prefer human help?

Scotty can handle most questions, but if you’d rather speak with someone directly, or if your question involves an active dispute, account issue, or something Scotty can’t resolve, reach out to us at info@wannawhisky.com.