Safety and Security
Staying safe when buying or selling whisky online
Most transactions on WannaWhisky take place between users who never meet in person. Applying common-sense safety habits is important whether you are buying or selling.
Safety and security guidelines
-
Keep all communication within WannaWhisky
Avoid moving conversations to private email, messaging apps, or social media. Staying within the platform allows:
- Better documentation
- Easier dispute resolution
- Reduced exposure to impersonation or phishing attempts
-
Be cautious with unusual requests
Requests that should raise suspicion include:
- Offers to complete payment outside the platform
- Requests to ship before payment
- Pressure to make rushed decisions
If something feels suspicious, stop and contact WannaWhisky support.
-
Use Buyer Protection
Our escrow service helps protect both parties:
- Buyers are only charged when a seller accepts their offer.
- Sellers ship only after WannaWhisky confirms payment.
- Funds remain securely held until the buyer confirms safe delivery.
This reduces risk, but it does not eliminate all risk. Both buyers and sellers must remain attentive and responsible.
-
Inspect listings carefully
Review photos, descriptions, and pricing. Check for inconsistencies or signs of tampering. When in doubt, ask for clarification.
-
Protect your personal information
Share only the information needed to complete the transaction:
- Shipping address
- Legal name (for delivery)
Do not disclose extra personal details if not strictly necessary. WannaWhisky takes measures to ensure your personal data cannot be accidentally shared or leaked — but you must still exercise caution in what you choose to share with other users.
-
Let us know when something feels wrong
If you feel uncomfortable, encounter suspicious behaviour, or simply have doubts, reach out to WannaWhisky. Every listing has a “Report Listing” button. We can review the situation and advise on next steps.